Thank you considering Suite 900 Group, Inc. ("company", "we", "us", or "our") services. We are committed to protecting your personal information and your right to privacy.
When you visit www.suite900.com, www.9nerdz.com, and www.sparrowva.com ("Site" or "Websites") and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe how Suite 900 Group, Inc. handles personal data and our GDPR compliance and policies. We explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
In Short: Some information, such as IP address and/or browser and device characteristics, is collected automatically when you visit our Websites.
We automatically collect certain information when you visit, use, or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Like many businesses, we collect information through cookies and similar technologies. You can learn more about this in our Cookies Policy.
In Short: We collect personal information that you provide to us such as name, address, contact details, when you contact us, and other personal information when you enter a service agreement with us.
We collect personal information that you voluntarily provide to us when registering for our services, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites (such as posting messages in our online blog or entering contests), or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make, and the services and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, company name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords and similar security information used for authentication and account access for the performance of our services for you.
Social Media Login Data. We may provide you with the option to register on our Sites using social media account details, like your Facebook, Twitter, or other social media account. In such cases, if you choose to register in this way, we will collect the information described in the section called "Social Logins" below.
All personal information that you provide to us should be complete and accurate, and you must notify us of any changes to such personal information.
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other third-party sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media advertising platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); and marketing leads and search results and links, including paid listings (such as sponsored links).
In Short: Suite 900 Group, Inc. does not collect payment information
We neither store nor collect data such as credit card numbers or credit card expiration dates in relation to payment of invoices. All credit card information is collected and processed by third-party PCI and GDPR compliant payment processors. Your credit card information is passed directly to them, meaning your card details never hit our servers.
For our member's security and convenience, we use the following payment processors:
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected through our Websites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("business"), in order to enter into or in the performance of a contract with you ("contractual"), with your consent ("consent"), and/or in compliance with our legal obligations ("legal "). We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations to you.
We only share and disclose your information in the following situations:
In Short: If you choose to register or log in to our Websites using a social media account, we may have access to certain information about you.
Our Websites may offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture, as well as other information you choose to make public.
In Short: We may transfer, store, and process your information in locations other than your own.
For additional information, please review "How Do We Keep Your Information Safe" below.
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise on, but are not affiliated with, our Websites.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim protect your personal information through a system of organizational and technical security measures and adherence to NDPR principles and guidelines.
Data transmission over the Internet is inherently insecure and we cannot guarantee the security of data sent over the Internet. We have implemented appropriate technical and organizational security measures designed to maintain the safety of any personal information we process, receive, transfer, or make available for access.
When you submit personal information through our Website, your data is encrypted and transmitted using Secure Socket Layer with Extended Validation technology (SSL-EV). Sensitive information is stored on our secure servers, which are scanned daily for security holes and known vulnerabilities to keep your data as safe as possible.
We implement reasonable precautions to prevent the loss, misuse, or alteration of your personal data stored on our secure network or offline. Your personal identifiable information (PII) is accessible by specific persons with special access rights to such systems and who are required to keep the information confidential. Only employees who need access to the information for the performance of our service to you (for example, billing or customer service, or your virtual employee/manager) are granted access to personally identifiable information (PII) on a need-to-know basis. All Suite 900 Group, Inc. employees are bound by non-disclosure agreements (NDAs).
We also maintain regulatory security measures. For example, CCTVs monitor all areas of our office, and workstation-installed software record all employee computer activity and are routinely audited to help prevent data leakage. We also have a range of regulations that prohibit or limit access and use of personal accounts and portable devices, and policies that address known security concerns, such as third-party visitation and the exchange of passwords and credentials
Suite 900 Group, Inc. is a privately held corporate entity registered with the Security and Exchange Commission (SEC) in Cebu, Philippines (SEC: #CS201130007). Although our location precludes Privacy Shield governance, our on-site team of American and Filipino directors and managers actively monitor our alignment with the EU-U.S. and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Suite 900 Group, Inc. adheres to the Privacy Shield principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
Because Suite 900 Group, Inc. is primarily American-owned, it is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC).
In Short: No. Our Websites are intended for business professionals.
We do not knowingly solicit data from or market to persons under eighteen (18) years of age. By using our Websites, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to minor dependent’s use of our Websites. If we learn that personal information from users who are less than eighteen (18) years of age has been collected, we will deactivate any associated account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from a minor, please contact us at email@example.com.
In Short: Under applicable data protection laws, you may review, change, or erase your personal data at any time. Contact us and we will act upon your request in accordance with all applicable data protection laws.
The implementation of General Data Protection Regulations (GDPR), on May 25, 2018 establishes a range of rights and entitlements available to you:
Reviewing, editing, and deleting personal information: You may at any time contact us to review or update your personal information or request its deletion. Upon request of deletion, we will delete your personal data from our active databases. However, some information may be retained in our files to comply with legal requirements.
Cookies and similar technologies: You may at any time opt-out of interest-based advertising, by choosing to set your browser to remove and/or to reject cookies from our Websites. If you choose to remove or reject cookies, this could affect accessibility to certain features of our Sites. For further information, please review our Cookies Policy.
Opting out of email marketing: You can opt-out from receiving our promotional emails at any time by clicking on the unsubscribe link found at the bottom of our emails; however, if we are bound by a service agreement, we will still need to send you emails necessary for the performance of our service for you.
If you wish to exercise any of your rights regarding your personal data processed on our Websites, please submit your request in writing to us using the contact information provided at the end of this page. We will promptly act upon any request in accordance with all applicable data protection laws.
In Short: We do not respond due to nuances and lack of an established DNT standard.
Currently, various browsers, including Internet Explorer, Firefox, and Safari, offer a "Do Not Track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to websites visited by the user about the user’s browser DNT preference setting. Suite 900 Group, Inc. Websites do not currently commit to responding to browsers’ DNT signals, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies, or regulators, including no consistent standard of interpreting user intent, and varying default settings of browsers. Suite 900 Group, Inc. takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. Irrespective to whether or not you browse with DNT enabled, Suite 900 Group, Inc. does not track you across the Internet, and does not change or disable the DNT setting in your browser.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under eighteen (18) years of age and reside in California, you have the right to request removal of unwanted data you have provided us. To request removal of such data, please contact us using the contact information provided below. We will make sure the data is not publicly displayed on our Websites and take reasonable steps to comprehensively remove your data from our systems.
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
Data Protection Officer (DPO)
Suite 900 Group, Inc.
Sardius Building Unit 401
71 Katipunan, Labangon
Cebu City, Cebu 6000, Philippines
Or at: firstname.lastname@example.org
Suite 900 Group, Inc. has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss Privacy Shield Principles to an independent dispute resolution mechanism operated by JAMS. If you do not receive timely acknowledgment of your complaint or if your complaint is not satisfactorily addressed, please visit JAMS to file a complaint or obtain more information.
Under certain conditions, which are described in greater detail on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.